Refunds

You can return any item purchased on davidandersson.com within 14 days of the delivery date from the country the item was delivered to. To be eligible for a return, all items must be in their original condition, with all original packaging intact. Please use the original packaging included in your shipment to return any item.

If you would like to return a product, please follow the instructions below:

ORDERS IN THE EU
Please notify us on contact@davidandersson.com providing your order’s number. Put the invoice (the one you received with your order) inside the package and ship it by a secure shipping service to the following address:

David Andersson Sweden AB
Tranebergs strand 13
SE-17640 Bromma
Sweden

ORDERS OUTSIDE THE EU
Please notify us on contact@davidandersson.com providing your order’s number, we will then issue a proforma invoice, which has to be attached to your return. Put the original invoice (the one you received with your order) inside the package. Affix the proforma invoice (the one you received via email) on the outside of the package, so that all the details are easily visible.

Please ship your return by a secure shipping service to the following address:

David Andersson Sweden AB
Tranebergs strand 13
SE-17640 Bromma
Sweden

We kindly recommend using the following shipping services: Fedex, DHL, UPS, GLS. Please note that the return via USPS and Royal Mail may take much longer to process.

Please note that the costs and risks involved in the return of items are borne by the sender. David Andersson Sweden AB cannot be held responsible in the event of loss, theft, or damage of the parcel. Parcels for which the Customer’s identification (surname, first name, address, and a tracking number) is not possible shall be refused.

We are not currently able to offer free returns. For all International returns, unless an item is damaged or faulty, the customer is required to arrange and pay for the return of the product.

You are always welcome to contact us at contact@davidandersson.com or by phone at +46 70 6849442 and we will be happy to help you arrange the return shipment and refund in a way that suits you.